Professional Experience

Owner | Right On Time Massage

Mission, Kansas
2021 – Present

Led day-to-day operations of a client-centered small business, overseeing scheduling workflows, client communication, and service delivery standards. Built long-term client relationships through reliability, professionalism, and consistent follow-through.

Developed strong operational awareness through responsibility for documentation, intake coordination, and workflow organization that supported a high-quality client experience.

Operations & Client-Facing Background

Professional experience includes:

• Managing client relationships and expectations

• Clear communication and follow-through

• Coordinating processes for consistent outcomes

• Supporting service delivery through organization and accountability

• Maintaining professionalism in client-facing environments

Professional Focus

Roles that combine:

• Relationship-driven work

• Structured processes and operations

• Clear communication

• Accountability and follow-through

• Consistent, high-quality service delivery